How Flightoway Uses Data

1. Information you provide

You may provide contact details, account registration information, travel preferences and messages. A booking request may also need passenger names, dates of birth or other details required for the particular itinerary. When providing information for another traveler, ensure you have permission to do so.

• Contact information, such as name, email address and telephone number.
• Trip information, including airports, dates, passenger count and cabin preferences.
• Passenger, billing and verification details required for an authorized booking.
• Correspondence, booking references and information supplied in support inquiries.

2. Information from website use

Website interactions can create technical information, including browser or device details, IP addresses, error records and pages requested. Account and search features also use browser storage to maintain the state of your visit.

The current account flow stores a sign-in token and user information in local storage. Search and selected-flight information can be held in session storage. These features are described further in the cookie and storage notice.

3. How information supports your request

Information is used to maintain account access, respond to inquiries, review itinerary options, support authorized booking steps and communicate booking-related updates. It may also be needed to check payment or identity details, investigate misuse and maintain records required for the transaction.

Provide only the information relevant to your request. A general message about flight options does not require a full card number, account password or copy of an identity document.

4. Sharing with travel and service providers

Necessary information may be provided to the airline, travel supplier, booking system, payment provider or technical service involved in your request. The scope depends on the service and the provider's requirements. Those providers may act under their own privacy notices.

Information may also need to be disclosed to address a lawful requirement, investigate fraud or handle a payment dispute. Ask us if you need help identifying a provider connected with your booking. This notice does not identify every external supplier as a Flightoway-owned service.

5. Payment and identity information

Payment and identity checks depend on the booking process used for your request. Review any payment provider notice presented during the transaction. Do not assume that masking a card number in an interface means every system involved processes only masked information.

If identity evidence is required, ask why it is needed and how to provide it through the appropriate channel. Never include passwords, full card numbers or identity documents in the public text of a support request.

6. Cookies, measurement and communications

Storage that supports account access or a search is distinct from optional analytics and advertising measurement. This notice does not mean every category of tracking is enabled. If optional tools are introduced, their use and applicable consent choices should be explained in the relevant notice.

Booking and support communications concern the request you made. If you receive optional promotional messages, use any available unsubscribe instructions or contact us to ask that optional messages stop. Such a request does not cancel an existing booking or necessary service communications.

7. Retention and information security

Information may need to be retained for booking assistance, accounting, security, dispute handling or applicable legal obligations. The appropriate period depends on the record and purpose; this notice does not promise one deletion deadline for every category.

No website or transmission method eliminates all security risks. Use a private device where possible, sign out on shared devices and contact us if you suspect misuse. Clearing local browser storage does not necessarily erase booking records held by a supplier or our service.

8. Privacy requests and regional rights

You may contact us to ask about access to, correction of or deletion of information associated with your account or request. Depending on applicable law, you may have additional rights concerning processing, objections, portability, advertising choices or a complaint to a privacy authority. Eligibility and exceptions depend on your location and the circumstances.

Describe the request and the account or booking involved without sending unnecessary sensitive information. We may need proportionate identity verification. Some records may need to remain where an applicable obligation or unresolved transaction requires retention. We do not promise that deleting an account cancels travel.

9. Children and international travel

An adult arranging travel for a child may need to provide passenger details required by the airline. Provide those details only when authorized and through the appropriate booking process. Children should not submit payment or account information without the required adult involvement.

An international itinerary can require information to be handled by providers in different countries, where privacy rules may differ. Ask which providers are involved if you need clarification before authorizing the request.

10. External links and notice changes

An external airline, government or payment website has its own information practices. Review its notice when following a link or using its service. Updates to this page will carry an updated revision date; review it when using a new feature or making a new request.